The Virtual Assistant Blog
Helping business owners run a successful business
Customer care outsourcing – what makes great customer service?
Customer service should be at the top of your priority list. Why? Because looking after your customers means repeat business, referrals, recommendations and good reviews. So your existing customers are one of your most important assets. And that’s why, if you’re...
How virtual office support can help veterinarian practices
Running a veterinary practice is a 24/7 job – and you need to be available to work with your clients, not stuck under mountains of paperwork and admin. Using virtual office support is not only cost-effective; it helps your business to run smoothly and keeps your...
Advice for starting a small business before quitting the day job
Dreaming of going it alone? Starting a business that puts you in control and lets you be the entrepreneur you’ve always wanted to be? It’s a scary prospect and that’s one of the reasons that many new businesses start up whilst their owners are still in full-time...
What to include in your business travel checklist
f you’ve ever tried to organise a business trip, you’ll appreciate just how many things there are to think about. A business travel checklist is a great way of making sure that you don’t forget to include anything. When travelling for business, errors and oversights...
Quick guide to bookkeeping for small business
Often owners put off their bookkeeping because their main priority is to run their business. However, bookkeeping for small business is not as difficult as it may appear. One thing to remember when it comes to bookkeeping no matter the size of the business is to take...
Event planning research – How to make your event a success
When you’re hosting an event, you want to make the best impression possible. You need to know every detail of what will happen – including all the information on your guests and speakers. Event planning research is the key to success in this area – read on to find out...
Could a virtual office manager support your dentistry or orthodontist practice?
Are you considering setting up your own dental or orthodontic practice? You’ll need to make a considerable investment, and you’ll want to start getting a return on that investment as soon as possible. That means seeing patients – not answering the phones, managing...
Eight ways virtual assistant lead generation support could boost your business
All businesses rely on new leads. Of course, you need to keep existing customers loyal, but new business has to come from somewhere – and finding that business can be a time-consuming task. It’s also expensive – particularly if you’re doing all the work yourself. So,...
How to improve time management skills by outsourcing your diary
Managing time is one of the areas that business owners highlight most often as a problem. It’s not unusual to feel like you’re constantly running out of time and not able to dedicate the hours you need to the things that matter – both inside and outside your business....
How to choose the best free web collaboration tools for your small business
The term ‘collaboration tool’ means different things to different businesses. That means that when it comes to evaluating the best free web collaboration tools for your business, you need to understand what you need in order to make the best choice. This blog covers...
How to choose the right automated email marketing services for a small business
If you ever go to a marketing or business growth seminar, you’ll hear that you should be using email marketing. As a small business, you need to keep costs down, but contact points up; look after your existing customers and demonstrate to potential customers the...