The saying, "Time is money” always holds true for those in business. From dealing with staff, liaising with clients on the phone to arranging and attending business meetings, it's little wonder that businessmen and women look for as many ways as they can to maximise...
The Virtual Assistant Blog
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Helpful hints to control credit and cash flow in small businesses
One of the most important business administration tasks for many of our small business clients is cash flow management; an ongoing forecast of future cash requirements and small business expenses to avoid any short falls and maintain positive cash flow. It is...
How to manage calls – business phone answering tips for SMEs
Getting a small business off the ground is hard, but arguably it gets tougher when you have to keep all the plates spinning by yourself. When you have orders to process, products or services to create and market, and an online presence to manage it can be easy to...
How a Virtual Assistant can be your social media hero
Social media is now a vital sales and marketing channel. But it can take over your life and significantly reduce the amount of time you actually spend on your business. You’ll be amazed by how refreshing it is to have someone take the burden away from you – someone...
How to manage social media for great customer care
Your business relies on the goodwill of customers to succeed and to grow. So it’s important to understand your customers’ expectations of service, and how it’s delivered to them. For example, even if you are a tiny business, your customers will expect Amazon-levels...
The virtual bookkeeping services guide to the difference between an invoice and a purchase order
In businesses of all sizes, understanding the essential elements of financial business documents is important. Two of the most critical documents are invoices and purchase orders. These documents serve distinct purposes and are integral components of an efficient...
How to approach a new business name search
There’s a mountain of things to consider when you start a new business, and one of them is a new business name. Search experts, branding consultants, marketers and strategists all know that a poorly chosen name can spell disaster for your business – but take the time...
Benefits of outsourced order taking for small businesses
Timely business order processing is key for a successful small business. When you first started out it seemed easy to answer emails and confirm appointments or orders very quickly, right? Yet as your business grows, it's inevitable that your orders and emails start to...
Small business SEO tips that work
SEO is one of those topics that, as a small business owner, you’re aware you need to do something about, but you’re not quite sure what. It’s bandied about by people at your networking events; you hear about it from your web agency and you read about it in online...
Growth mindset and the small business assistant
What makes a successful small business? Of course, it’s a combination of things, but one of the most surprising is attitude. Think success and you’re more likely to have success. That’s the essence of a growth mindset – not a buzzword, but a defined way of thinking –...










